Understanding Our Terms and Conditions

OVERVIEW

This website is run by the Sri Ram Ashray Foundation under the name www.sanathan.shop. We use "we," "us," and "our" to refer to Sanathan.shop. We provide this website, including all the information, tools, and services on it, to you, the user. This is based on your acceptance of all the terms, conditions, policies, and notices stated here.

By visiting our site and/or buying any product from us, you engage in our “Service” or “Product” and agree to follow these terms and conditions, including any additional terms and conditions and policies mentioned here or linked to. These apply to all users, including browsers, vendors, customers, merchants, and content contributors.

Please read these terms carefully before using our website. By accessing or using any part of the site, you agree to these terms. If you disagree with any part, you may not use the website or services. If these terms are seen as an offer, acceptance is limited to them only.

Any new features or tools added to the store will also be subject to these terms. You can always review the latest version of these terms on this page. We reserve the right to update, change, or replace any part of these terms by posting changes to our website. It's your responsibility to check this page regularly for changes. Your continued use of the website after any changes means you accept them.

Our store is hosted on Shopify Inc., which provides the online platform for us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these terms, you confirm that you are at least the age of majority in your state or province of residence, or you have permission for your minor dependents to use this site.

You must not use our products for illegal purposes or violate any laws in your area (including copyright laws) while using our services.

You must not send any worms, viruses, or destructive codes. Violating any terms will result in immediate termination of your services.

SECTION 2 - GENERAL CONDITIONS

We can refuse service or products to anyone at any time for any reason.

You understand that your content (except credit/debit card info) might be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform to technical requirements of connecting networks/devices. Credit/debit card info is always encrypted during network transfers.

You agree not to reproduce, copy, sell, resell, or exploit any part of the services or products, use of the services or products, or access to the services or products without our express written permission.

The headings in this agreement are for convenience only and do not limit these terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or not current. The material is for general information only and should not be the sole basis for making decisions without consulting more accurate or complete sources. Any reliance on this site's material is at your own risk.

This site may have historical information that is not current and is for reference only. We can modify the site’s content anytime, but we are not obliged to update information. It's your responsibility to check for changes.

SECTION 4 - MODIFICATIONS TO THE SERVICES, PRODUCTS, AND PRICES

We reserve the right to change or stop the service or products (or any part of them) at any time without notice.

We are not liable to you or any third party for any modification, price change, suspension, or discontinuation of the services or products.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may only be available online through the website. These may have limited quantities and are subject to return or exchange only per our Return Policy.

We try to show the colors and images of our products as accurately as possible but cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right to limit the sales of our products or services to any person, region, or jurisdiction. We may use this right case by case. We can limit quantities of products/services we offer. Product descriptions and pricing are subject to change anytime without notice, at our sole discretion. We can discontinue any product anytime. Any product/service offer on this site is void where prohibited.

We do not guarantee that the quality of any products, services, information, or other materials you buy will meet your expectations or that any errors in the service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may limit or cancel quantities bought per person, household, or order at our discretion. These restrictions may include orders placed with the same customer account, credit/debit card, UPI or net banking, and/or billing/shipping address. If we change or cancel an order, we may try to notify you via the email and/or billing address/phone number given when the order was made. We may limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases. You agree to promptly update your account and other information, including your email and credit card numbers and expiration dates, so we can complete transactions and contact you.

For more details, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We might provide access to third-party tools we do not control.

You agree that we offer access to these tools “as is” and “as available” without any warranties, representations, or conditions and without endorsement. We have no liability from your use of optional third-party tools.

Any use of optional tools through the site is at your own risk, and you should make sure you are familiar with and approve the terms on which the tools are provided by third-party providers.

We might offer new services or products/features through the website in the future. These will also be subject to these terms.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products, and services available via our service may include materials from third parties.

Third-party links on this site might lead you to websites not affiliated with us. We are not responsible for checking their content or accuracy and do not warrant and are not liable for any third-party materials, websites, products, or services.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites. Please review the third party’s policies and practices carefully and ensure you understand them before engaging in any transaction. Direct complaints or questions about third-party products to them.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send submissions (e.g., contest entries) or creative ideas, suggestions, proposals, plans, or other materials online, by email, or by postal mail without our request, you agree that we may use them in any medium anytime without restriction. We are not obliged to (1) keep any comments confidential; (2) pay compensation for any comments; or (3) respond to any comments.

We may, but do not have to, monitor, edit, or remove content that we decide is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, objectionable, or violates any party’s intellectual property or these terms.

You agree that your comments will not violate any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You also agree your comments will not contain unlawful, abusive, or obscene material, or any virus or malware that could affect the operation of the service or related website. You may not use a false email address, pretend to be someone else, or mislead us or third parties about the origin of comments. You are solely responsible for your comments and their accuracy. We take no responsibility for comments posted by you or any third party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. Please view our Privacy Policy for more details.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Sometimes there may be information on our site or in the services/products that contains errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the services/products or on any related website is inaccurate at any time without notice (including after you have submitted your order).

We are not obligated to update or clarify information in the services/products or on any related website, including pricing information, except as required by Indian law. No specified update or refresh date should be taken to mean all information has been modified or updated.

SECTION 12 - PROHIBITED USES

Besides other prohibitions in these terms, you are prohibited from using the site or its content for (a) unlawful purposes; (b) soliciting others to perform unlawful acts; (c) violating any laws or regulations; (d) infringing on our or others’ intellectual property rights; (e) harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating against anyone based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) submitting false information; (g) uploading or transmitting viruses or malicious code that may affect the service’s functionality or operation; (h) collecting or tracking others’ personal information; (i) spamming, phishing, pharming, pretexting, spidering, crawling, or scraping; (j) obscene or immoral purposes; or (k) interfering with or bypassing the service’s or related website’s security features, other websites, or the Internet. We can terminate your use of the service or related website for violating any prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our services/products will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results from using the services/products will be accurate or reliable.

You agree that we may remove the service or products for indefinite periods or cancel the service or products anytime without notice.

You agree that your use of the service and products is at your own risk. The service and all products/services delivered to you through the service are (except as stated by us) provided “as is” and “as available” for your use without any representation, warranties, or conditions of any kind, either express or implied, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case will the Sri Ram Ashray Foundation, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, revenue, savings, data, replacement costs, or similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the services/products bought using the service or for any other claim related to your use of the service/products, including errors or omissions in any content, or loss or damage incurred due to the use of the service/products or any content posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so our liability in these states or jurisdictions is limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless the Sri Ram Ashray Foundation and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorney’s fees, made by any third party due to or arising from your breach of these terms or the documents they incorporate by reference or your violation of any law or the rights of a third party.

SECTION 15 - SEVERABILITY

If any provision of these terms is determined to be unlawful, void, or unenforceable, such provision is enforceable to the fullest extent permitted by applicable law, and the unenforceable portion is deemed severed from these terms. This determination does not affect the validity and enforceability of other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred before the termination date survive the termination of this agreement for all purposes.

These terms are effective unless and until terminated by you or us. You may terminate these terms anytime by notifying us that you no longer wish to use our services/products or when you stop using our site.

If we think you have failed to comply with any term or provision of these terms, we can terminate this agreement anytime without notice, and you will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our services/products (or any part of them).

SECTION 17 - ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these terms is not a waiver of such right or provision.

These terms and any policies or operating rules posted by us on this site or related to the service constitute the entire agreement and understanding between you and us and govern your use of the service/products, replacing any prior agreements, communications, and proposals, whether oral or written, between you and us (including any previous versions of these terms).

Any ambiguities in these terms are not construed against the drafting party.

SECTION 18 - GOVERNING LAW

These terms and any separate agreements by which we provide you services/products are governed and construed in accordance with the laws of India.

SECTION 19 - CHANGES TO TERMS

You can review the latest version of the terms on this page anytime.

We reserve the right to update, change, or replace any part of these terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or services/products following any changes means you accept them.

SECTION 20 - CONTACT INFORMATION

Questions about the terms should be sent to us at contact@sriramashray.com.