Privacy Policy

This Privacy Policy describes how Bhaktikal.myshopify.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

GATHERING PERSONAL DATA

When you visit the Site, we gather specific details about your device, how you interact with the Site, and any information needed to process your purchases. We might also obtain extra details if you reach out for customer support. In this Privacy Policy, we define any data that can uniquely identify a person (including the information below) as "Personal Information." See the list below for more details about what Personal Information we collect and the reasons for doing so.

INFORMATION ABOUT THE DEVICE

Examples of Collected Personal Information: Web browser version, IP address, time zone, cookie data, sites or products you view, search queries, and your interactions with the Site.

Reason for Collection: To display the Site correctly for you and to analyze Site usage for optimization.

Collection Source: Automatically gathered when you visit our Site through cookies, log files, web beacons, tags, or pixels.

DETAILS OF THE ORDER

Examples of Collected Personal Information: Name, billing address, delivery address, payment details (such as debit/credit card numbers or UPI and net banking details), email address, and phone number.

Reason for Collection: To supply products or services to fulfill our contract, process payment information, organize delivery, provide invoices and/or order confirmations, communicate with you, check orders for potential risk or fraud, and, in accordance with your preferences, provide information or advertising about our products or services.

Collection Source: Gathered directly from you.

MINORS

The Site is not designed for those under [18] years old. We do not intentionally gather Personal Information from minors. If you are a parent or guardian and think your child has shared Personal Information with us, please reach out to us at the contact address below to request its removal.

SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

 We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

USING PERSONAL INFORMATION

We use your personal Information to provide our services to you, which includes: New products, promotions, more about products, festival offers, offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

LAWFUL BASIS

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the Republic of India, we process your personal information under the following lawful bases:

[INCLUDE ALL THAT APPLY TO YOUR BUSINESS]

Your consent;

The performance of the contract between you and the Site;

Compliance with our legal obligations;

To protect your vital interests;

To perform a task carried out in the public interest;

For our legitimate interests, which do not override your fundamental rights and freedoms.

RETENTION

When you place an order through the Sanathan.shop online, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

AUTOMATIC DECISION-MAKING

If you are a resident of the Republic of India, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We [DO/DO NOT] engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.

Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

YOUR RIGHTS

If you are a resident of the Republic of India, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SENDING ACCESS, ERASURE, CORRECTION, AND PORTABILITY REQUESTS].

 If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

COOKIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

CHANGES OF PRIVACY POLICY

We reserve the right to update this privacy policy to reflect changes in our practices, please review this page periodically for any revisions or changes or updates in our policy.